As of my last knowledge update in September 2021, SHEIN, an online fashion retailer, does not offer the option for customers to change or modify reference codes on their website. Reference codes, often used for tracking purposes, are typically generated by the system and cannot be altered by users.
If you have a specific issue or request related to a reference code on SHEIN, I recommend contacting their customer support directly for assistance. Here’s how you can do that:
- Visit the SHEIN Website: Go to the SHEIN website (www.shein.com) and log in to your account.
- Navigate to Customer Service: Scroll down to the bottom of the webpage, and under the “Customer Service” section, click on “Contact Us” or a similar option. This will take you to the customer support page.
- Choose Your Issue: Select the issue that best describes your situation. If you cannot find a specific category that matches your concern, you can choose a general option like “Other.”
- Contact Customer Support: Once you’ve selected your issue, you should see options for contacting SHEIN’s customer support. This typically includes options like live chat, email, or submitting a support ticket.
- Explain Your Request: When you contact customer support, explain your situation regarding the reference code and why you need it changed or modified. They will guide you on how to proceed or provide assistance if possible.
Please note that SHEIN’s policies and website features may change over time, so it’s essential to refer to the most up-to-date information on their website or contact their customer support for the most accurate assistance regarding reference codes or any other issues.
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